Refer this article to know how to run system diagnostics. Try running system diagnostics on your PC from F2 and let me know the results. After a power reset, it is a good idea to run Windows Update and HP Support Assistant to update all device drivers. If a startup menu opens, use the arrow keys to select Start Windows Normally, and then press the Enter key.Īfter Windows opens, reconnect each peripheral device that was disconnected, one device at a time, until all devices are reconnected. Press the Power button to turn on the computer. Insert the battery and plug the AC adapter back into the laptop, but do not connect any of the peripheral devices. With the battery and power cord unplugged, press and hold the Power button for about 15 seconds to drain any residual electrical charge from the capacitors. Remove the battery from the battery compartment. Remove the computer from any port replicator or docking station.ĭisconnect all external connected peripheral devices such as USB storage devices, external displays, and printers. Try performing a hard reset on your PC and check if it helps. Please provide the product number of your PC to assist you better.
I understand when you start up your PC you are getting an error- scanning and repairing drive (C:): 0% complete.ĭid you make any software or hardware changes on your PC?
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